Who we are
Overmind Technology Ltd. ("Overmind", "we", "us") provides an AI Security & Observability platform. We are registered in the UK. Contact: support@overmindlab.ai Address: Walworth Town Hall 151 Walworth Road, Office 302, London, England, SE17 1RS
Scope of this notice
- Account Data: This Notice applies to the personal data we collect about our business clients (administrators, buyers) and website visitors. Overmind is the Data Controller for this data.
- Customer Content (The Logs): This Notice does not apply to the prompt inputs and model outputs processed by our platform ("Service Logs"). Service Logs are processed on behalf of our Clients. The Client is the Data Controller, and Overmind is the Data Processor.
Data we collect (Account Data)
- Identity & Contact Data: Name, email, job title, and company name of account administrators.
- Billing Data: Payment information (processed via our secure payment provider; we do not store full card numbers).
- Technical Data: IP address, browser type, and usage data regarding how you interact with our dashboard (for security and product improvement).
How we use Account Data
We process Account Data to:
- Register new customers (Performance of Contract).
- Process payments and manage subscriptions (Performance of Contract).
- Secure our platform and prevent fraud (Legitimate Interest).
- Notify you about changes to our service (Legal Obligation).
Where we store data:
- Our primary infrastructure is hosted on Amazon Web Services (AWS) in the Ireland (eu-west-1) region.
- For UK Clients: Transfers to the EEA (Ireland) are covered by the UK "Adequacy Regulations."
- For EU Clients: Data remains resident within the EEA.
Data Security
We utilize industry-standard encryption (AES-256 for data at rest, TLS 1.2+ for data in transit). Please review our Trust Center for detailed security architecture.
Your Rights
Under the UK GDPR, you have rights to access, correct, or delete your Account Data. To exercise these rights, please contact support@overmindlab.ai.